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Ethical guidelines for our coaches:
Ethics and behaviour:
 | To demonstrate high personal integrity, honesty and sincerity during the coaching process |
| Have the ability to create trust empathy and rapport |
| Remain non-judgmental throughout the process |
| Maintain confidentiality to the extent of the clients wishes |
| Remains focused on the client's needs and desired outcomes expressed by the client |
Communication
| Listens actively to the client focusing on the clients message |
| Questions the client effectively to enable him/her to develop a strategy to positively support the clients required outcome and direction |
| Communicates effectively during the coaching session |
| Able to evaluate the clients communication by establishing good rapport interpreting the true meaning of the words in relation to the tone of voice |
| Encourages the client to explore his/her position in relation to particular beliefs and perceptions |
| Ensures that feedback to the client is clear and meaningful in terms of the client's intended outcomes |
Facilitation
Facilitates the client to consider the reality of the current situation in more detail through:
| Enabling the client to define the current situation in more detail |
| Exploring levels of commitment |
| Evaluating with the client resources that will support the desired outcome |
| Exploring in detail the obstacles that could prevent the desired outcomes |
| Help the client to identify strengths and areas for growth |
| Effectively evaluates the information obtained from the client, and enables the client to make judgments based on their greater awareness of the situation |
| Empowers the client to establish clear goals that match their value and belief system |
| Facilitates the client to make commitment and progress towards their identified desired outcomes |
